Help & Support

Technical Support

If you are experiencing any technical problems with your service and need support, you can call our technical support helpline on 01282 214 555.

Please note that the technical support helpline is only for technical problems.

Lines are open from 9.00am to 8pm, Monday to Friday.


Customer Services

If you have any queries regarding your Supanet bill, please telephone:

01282 214 555 (local rate)

Please note: This number is for customer service only and staff will not be able to answer technical or set-up questions.

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 4pm Saturday and Sunday.

Calls to this number are charged at local rate.

Email: cs@supanet.net


Corporate enquiries

Please address all enquiries to the relevant department below. We will get back in touch with you as soon as possible:

Corporate enquiries

Hosting, connectivity and corporate sales: Please visit Supanet Business for information about our internet and e-business solutions.

Editorial and content

Editorial enquiries, or content partnerships:

Please email editor@supanet.net

Sales and marketing

Advertising on the Supanet website:

Please contact the marketing team at marketing@supanet.net


Sales enquiries

You can contact the Supanet sales team by telephone by calling this freephone number:

0800 915 8188

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 4pm Saturday and Sunday.

Please note this is a sales line only. Agents will not be able to answer questions of a technical nature nor will they be able to handle billing enquiries.


Frequently Asked Questions

My email isn't working..

If you are having trouble using Supanet's email, first check the settings appropriate to your account.

If these are correct and email isn't working please use live chat or call on 01282 214 555

Whom do I contact about advertising on the Supanet site?

For all commercial enquiries, please contact our marketing team at marketing@supanet.net.

How do I supply content to the Supanet site?

We are always looking for new and interesting content partnerships that will be of interest to Supanet users.

In the first instance, please forward details to the editor at editor@supanet.net.

I wish to cancel my Supanet account. What procedure do I need to follow?

If you wish to cancel any of your Supanet services, please call this number:

01282 214 555

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 4pm Saturday and Sunday.

Registered Office

  • STADYL Building,
  • Corner Them.,
  • Dervis-Florinis Street,
  • CY-1065, Nicosia,
  • Cyprus